MultiEmail is a powerful mass email program that allows you to send customized HTML and text e-mail messages with embedded images, to a large list of recipients. It is great for any organization that uses mass email advertisements or sends newsletters and promotional offers to existing customers.

It will simplify and organize your mailing operations, so you can focus on running your business. MultiEmail has the unique advantage of multiple database management. Once a mailing list or database is added to the program, you can add or remove addresses and search the database records without having to load the list each time. MultiEmail uses intuitive command options on the main form, eliminating complicated sub-options.

The interface of the application is displayed in the screenshot below:

Features and Functionalities:

· Preview and send customized HTML or Text messages (if data is available).

· Personalize the subject lines and the form of addressing.

· Import/export e-mail lists from MS Outlook or any HTML or text source to 6 independent databases.

· Safely recover and resume the sending of e-mail messages if the computer crashes.

Registration

If you are using the trial version of MultiEmail, there will be some restrictions regarding its usage. To remove these restrictions you will need to purchase the full version of the software. To order the full version, do the following:

· Click [Buy online] to purchase the software.

· Email us the MultiEmail [Serial number].

The [Registration Key] will be sent to you within 12 hours. Once the Registration Key is received, follow these steps:

· Enter the [Registration Key] (Unlock password).

· Press [Unlock] to activate the full MultiEmail version.

Quick start

The MultiEmail is ready to use after you unlock the key.

Follow these steps to send your first message with MultiEmail. First you will need to set or verify the following email preferences:

Outgoing Server Information:

· Select the [Send using an SMTP Server] check box.

In most cases the program loads these settings automatically. However, if MultiEmail cannot automatically detect these settings, you will need to select this checkbox and fill in the information manually.

a. Depending on whether your server requires authentication, you may have to select the [My outgoing server (SMTP) requires authentication] check box. Contact your Internet Service Provider (ISP) for the correct SMTP server name.

b. If the authentication is required, select the [Log on using Username] option, and enter your [Username] and [Password].

The following fields are depicted in the screenshot below:

The SMTP server name should be provided by your ISP.

You can also try to find it on your email client (MS Outlook or Outlook Express).

In MS Outlook/ Outlook Express:

a. Go to the Tools | Accounts | Properties | Servers menu.

b. Copy the value in the [Outgoing mail server (SMTP)] field and,

c. In order to go back to settings, press [Server Info/Options] in the main window.

· Select the [Direct Sending] check box. In this case you do not need to enter your Outgoing SMTP server information. But this option is only available after the first email has been sent, and your IP server settings have been identified.

The SMTP server is specified in the screenshot below:

User Information:

· In [Your e-mail Address] and [Your Name/ Company Name] fields; enter your email address and name to ensure message delivery. Some ISP’s require you to use their email address in order to use their outgoing mail server.

· Click [Save Changes] to save the settings and exit.

Incoming Server Information:

· Select your [Incoming mail server (POP3)] from the drop-down list provided.

· Specify your [Username] and [Password] for incoming mails.

Number of threads:

MultiEmail uses “Multithreading” technology, which breaks down an email into multiple small packages, which are individually sent over the internet. The packages are assembled together back into a single email before they arrive to the intended customer. In order to use this option, from the [Number of threads] list box on the main screen, select the number of threads. The bigger the number of threads, the more email packages are being sent. With more packages, the possibility of lost packages over the internet is greater. Therefore, you have to try different number of threads to find out what option is best for you. We suggest you to use a maximum of 20 threads. If "0" is selected, the program will send the messages one by one (normal sending mode).

· Select one of the 6 email groups by clicking on the [Group name], or click the [Group button] on the tool bar.

· Click the File | Import List on the main menu and select a source of your mailing list.

· Click the [New Message] icon to compose a message (text message).

· To open an HTML or text message, click the File | Open on the main menu and select which type of message you want to open.

· Press [Send], after your message has been opened or compiled.

license agreement

Software License Agreement

THE SOFTWARE:

MultieEmail Server

Author: MultiEmail

BEFORE YOU USE THE SOFTWARE, PLEASE READ THIS AGREEMENT.

1. Author grants you a non-exclusive license to use this commercial version of its software.

2. AUTHOR MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THIS SOFTWARE FOR ANY PURPOSE. THE SOFTWARE IS PROVIDED 'AS IS' WITHOUT EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NO INFRINGEMENT. AUTHOR SHALL NOT BE LIABLE FOR ANY DAMAGES SUFFERED BY ANY USER OF THE SOFTWARE. AUTHOR HAS NO OBLIGATION TO SUPPORT THIS SOFTWARE OR TO ISSUE UPDATES TO THIS SOFTWARE.

3. Author reserves the right at any time not to release another version, or if released, to alter prices, features, specifications, capabilities, functions, licensing terms, release dates, general availability or other characteristics of the new version.

4. Title, ownership rights, and intellectual property rights in and to the Software shall remain with Author. You agree to abide by the copyright laws of United States and Canada as well as international copyright agreements. You agree not to modify the Software or attempt to decompile, disassemble or reverse engineer the Software, except to the extent applicable laws specifically prohibit such restriction.

5. AUTHOR SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES OF ANY SORT, WHETHER ARISING IN TORT, CONTRACT OR OTHERWISE, EVEN IF AUTHOR HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

contact us

How to contact us:

Email: info@MultiEmail.com

For registered users: support@MultiEmail.com

Address:

MultiEmail

1255 E Citrus Avenue

Redlands, California 92374

USA

We provide free email support for all our products to all users (including trial users), however we will give preference to our paying customers.

Server configuration/ options window

server configuration

Outgoing Server Information

· Direct Sending:

There are two ways in which you can send emails: Direct or through SMTP server. The fastest way to send emails is by using the “Direct Sending” option. In this case you do not need to enter your “Outgoing SMTP server”. This option is only available after first email has been sent, and your IP server settings have been identified. With this option you bypass your mail server without overloading your ISP. Some servers do not allow this function.

This option is recommended if you find your ISP is too restrictive in their mail delivery option, and if you do not want to hassle setting up your own SMTP server. However, it is highly recommended to use your ISP's SMTP server for sending your mailing subscriber campaigns. It will help you relay your email quicker and in a more reliable manner.

· Send using the SMTP server:

The second commonly used option is sending using the SMTP server. In most cases MultiEmail loads these settings automatically. However, if MultiEmail cannot automatically detect these settings, you will need to fill out the [Send using an SMTP Server] information manually.

Depending if your server requires authentication, you may have to select the [My outgoing server requires authentication] check box. Contact your ISP to find out.

If the authentication is required, select the [Log on using Username] option, and enter your [Username] and [Password].

If you need help finding the name of your SMTP mail server, contact your Internet Service Provider (ISP), or your system administrator.

User Information:

Some ISP’s require that you use their email address in order to use their outgoing mail server. In [Your Email Address] field, enter your email address to ensure message delivery.

[Your Name/Company] field is optional, but is a good visual representation of your company.

Incoming Server Information:

Incoming mail server POP3:

In most cases MultiEmail loads these settings automatically. However, if MultiEmail cannot automatically detect those settings, you will need to enter the “Incoming mail server POP3” information manually.

Username information is required, in order to access your POP3 mail account.

Password information is required, in order to access your POP3 mail account.

assign group names

After filling out the SMTP Server information do the following:

Click on Tools and select Change Group Name.

A dialog box appears that allows you to change any or all group names.

Press [Save Changes] to confirm all changes.

You will be automatically returned to the main screen and the new group name will be added to the list.

You can also [Clear Names] or [Close] the dialog box if you do not choose to change the group names.

E - mail setup

Validate email while sending emails:

MultiEmail will verify if an email address still exists. It is not 100% accurate; however it can reduce the incidence of “returned emails” by 80%.

Remove failed addresses from the database:

All email addresses considered “non existent” will be permanently deleted from the database.

Sending Delay:

You can use this feature when you are sending large amounts of emails through SMTP server, and the server becomes overloaded. You can set the delay length, and how many emails to send before pausing.

Create log files for your email campaign:

For those who put high price on valuable statistics about your campaign, this feature is for them. All data available about your campaign will be stored in a text format. One point of caution: each email sent adds 1KB of data to your log file. To use this option just select the [Create Log files for your campaign] check box.

Timer settings for incoming mail:

Schedule automatic receive: MultiEmail will perform an automatic “Send/Receive” function. From the drop down list box, you can select or enter the time interval in minutes, i.e, after how long the automatic “Send/Receive” function should be activated. The default interval is 5 minutes.

NOTE: This feature is only necessary when using MultiEmail response handling features like: Subscribe/Unsubscribe.

The other functionalities you can incorporate while configuring your e-mail-settings are:

Request a return receipt from all recipients

If you want to know whether your recipient has received the e-mail message, use this option. You will receive a confirmation e-mail that your message has been received.

Login (Optional)

Some Outgoing SMTP servers require authentication (username and password) so you may need to ask your ISP for the authentication information as well as the name of their SMTP Server.

Send using DNS lookup

Signature

The Signature is a few lines of text that can be added to the end of each email being sent. The signature can contain text, web addresses, or anything else that might seem important.

To use this option press [Insert/Signature] on the Message editor window. This text is stored and reusable, until you decide to remove it.

Reset button:

The reset button will delete your signature and set the text field to blank.

keywords for subscribe/unsubscribe requests

One of the features of the MultiEmail program is to process the subscribe/unsubscribe requests automatically, relieving you of the burden of doing it manually. It is sufficient to insert HTML code in the email message and then the email responses will be recognized by the program automatically.

To use this feature you will need to do the following first:

Activate Subscribe Option:

1. For each group you will need to specify the “Keyword” for requests. The keywords can match any other group, this will result in mixed up emails in the database. The default keywords would work.

2. You have the option to delete the processed email from the server after the subscribe request has been processed. To enable this option click on the [Delete from the server after processing] check box.

Activate Unsubscribe Option:

1. For each group you will need to specify the “Keyword” for unsubscribe requests. The keywords can match any other group, this will result in mixed up emails in the database. The default keywords would work.

2. You have the option to delete the processed email from the server after the unsubscribe request has been processed. To enable this option click on the [Delete from the server after processing] check box.

To complete the [Subscribe/Unsubscribe] feature go to the [Links for Requests] tab.

links for subscribe request

To use your current email address:

To use your current email address, select the [Use my email from the Server configuration form] checkbox. You can create a return email address for the requests which need to be returned. This is the email address to which the subscribe messages will be sent. Keep in mind that if you are sending large number of emails, then the [Incoming mail retrieves] schedule is set to a shorter email checking interval. The load of incoming messages can be so big that your mail server will block any additional email messages/requests.

Create Links Button:

To generate the necessary HTML code for the Subscribe option, you have to click [Create Links]. MultiEmail will create a generic [HTML subscribe code] which will be inserted later into your HTML message and will look similar to this:

HTML subscribe email code:

<p>To subscribe to our newsletter please click<a href= "mailto:your@EmailAddress.com ?subject=SUBSCRIBE-1" > here </a>or send an e-mail message with the word SUBSCRIBE-1 in the subject line to:your@EmailAddress.com </p>

To include this link in your HTML message do the following:

1. Click File | Open HTML Message to open the message.

2. Click Insert Link- Subscribe Requests.

3. Or, if you are using other HTML editor, just insert this unsubscribe code in your HTML message.

HTML subscribe email appearance:

To subscribe to our newsletter please click here or send an e-mail message with the word SUBSCRIBE-1 in the subject line to:your@EmailAddress.com

Reset button:

The reset button will delete your generated HTML code and set the text fields to blank.

How does it work?

When the program encounters a message it will try to check if the subject line matches one of the keywords for subscribe requests. If it matches, the program will add the email address in one of the six lists, according to the subscribe keyword for the group in the subject line.

For example:

Subscribe keyword for email group 3 in this example is: “Subscribe-3”

If the incoming email subject line contains the word "Subscribe-3", the [From:] field “user email address” will be added to the group number 3.

There are two ways to process/add subscribe requests:

· Using the email address from the [From:] field.

· Using the email address found in the received [message body]

To Activate the Subscribe Processing:

1. Open the [Keywords for Subscribe/Unsubscribe] Tab

2. Check the [Activate Subscribe Option] check box

3. Enter [keywords or phrase] for every email group

4. Press [Save Changes].

links for unsubscribe request

To use your current email address:

To use your current email address, select the the [Use my email from the Server configuration form] checkbox. You can create a return email address for the requests which need to be returned. This is the email address to which the subscribe messages will be sent. Keep in mind that if you are sending large number of emails, then the [Incoming mail retrieves] schedule is set to a shorter email checking interval. The load of incoming messages can be so big that your mail server will block any additional email messages/requests.

Create Links Button:

To generate the necessary HTML code for the Unsubscribe option, you have to click [Create Links]. MultiEmail will create a generic [HTML unsubscribe code] which will be inserted later into your HTML message and will look similar to this:

HTML unsubscribe email code:

<p>To unsubscribe from our list please click<a href= "mailto:your@EmailAddress.com ?subject=REMOVE-1" > here </a>or send an e-mail message with the word REMOVE-1 in the subject line to:your@EmailAddress.com </p>

HTML unsubscribe email appearance:

To unsubscribe from our list please click here or send an e-mail message with the word REMOVE-1 in the subject line to:your@EmailAddress.com

To include this link in your HTML message do the following:

1. Click File | Open HTML Message to open the message

2. Click Insert Link- Unsubscribe Requests

3. Or, if you are using other HTML editor, just insert this unsubscribe code in your HTML message.

To Activate the Unsubscribe Processing:

1. Open the [Keywords for Subscribe/Unsubscribe] Tab.

2. Check the [Activate Unsubscribe Option] check box.

3. Enter [keywords or phrase] for every email group

4. Press [Save Changes].

Send a test message to yourself to see if the link on the bottom of the message contains the right email address.

Reset button:

The reset button will delete your generated HTML code and set the text fields to blank.

To complete the [Subscribe/Unsubscribe] feature go to the [Email Editor] section.

undeliverable messages

Watch for undeliverable messages:

This option enables the program to stay aware and keep track of your incoming emails for returned, undeliverable messages or addresses of destinations where service is unavailable. The messages will be deleted from the server immediately. To enable this function click on the [Watch for undeliverable messages] check box.

· You have the option to enable the [Match Whole word only], which like the option says looks for exact match only and deletes the email.

· Or, simply enable the [Delete undeliverable messages from the server] option. This option will only delete messages which could not be delivered to the recipient.

Add Keyword/ Delete Keyword:

You can also create filters by adding specific keywords after which MultiEmail will delete emails automatically for you. After each incoming email has been received, MultiEmail will inspect the subject lines and compare it to this list, and accordingly delete files from the server.

Keywords can easily be deleted from the database as well.

1. Click on the keyword to be removed

2. Click [Delete Keyword] to remove it.

To complete the [Subscribe/Unsubscribe] feature go to the [Email Editor] section.

statistics

To keep track of sent messages you can use the Sent messages log:

· Click on Tools.